At Bobby's Department Stores and ShopBobbys.com, we are committed to protecting the privacy of our customers, which is why we do not sell or rent any personal identifiable information regarding our customers to any third party. We hope the policy below will answer all of your questions regarding how we treat information gathered from visitors to ShopBobbys.com. Feel free to e-mail us with any questions you might have.
What Information We Collect:
In order to process your order efficiently, we collect the following “Personal Information”: name, billing address, shipping address, e-mail address, phone number, and credit card number when you place an order with us. We also may periodically conduct surveys of visitors to our Web site. This helps us better understand what our customers would like to see from us. We use this information for internal marketing research purposes only. We may contact a visitor who responded to a survey for more information, but only if that visitor has told us that they do not mind being contacted.
With respect to emails that you may receive from us, we capture data related to the opening and click-through from these emails. This information is used for internal Bobby's Department Stores and ShopBobbys.com review and analysis only.
Use of Information that You Provide:
At Bobby's Department Stores, we collect Personal Information only for the purposes of fulfilling orders, providing a high level of customer service, and gaining knowledge internally regarding our customers’ needs. We do not give or sell Personal Information to any other party, except to our employees and agents whom we rely on to handle this information on our behalf in accordance with the above purposes.
Release of Information to Protect Website and Others:
Bobby's Department Stores may release Personal Information when we believe, in good faith, that such release is necessary to comply with law, protect the rights, properties, or safety of Bobby's Department Stores, our users or others, or enforce or apply the terms of any of our user agreements.
How to Opt-out:
We ask that you tell us when you do not wish to receive periodic e-mails from us. We will only send e-mail for customer service purposes and to those visitors who have indicated that they wish to receive other types of e-mail from us. If at any time you wish to stop receiving e-mail from us, you can always remove your name from our mailing list by Clicking here
Among our top priorities is keeping your Personal Information secure. We use Secure Sockets Layer (SSL) technology to encrypt all of your Personal Information before it is transmitted to us. Encrypted information cannot be read or recorded as it travels over the Internet. You can tell you are sending information securely by the unbroken key icon or closed lock icon that should appear at the bottom of your internet browser's window (depending on what browser you use). These icons will appear when you are placing an order on our Web site. In addition, you will see our site address change slightly, from http: to https: indicating a secure server connection is being used. The computers that store your Personal Information are located in a separate facility, which employs the latest in firewall and security technology.
If you prefer not to disclose your credit card information online, you can always place your credit card order by calling or visiting one of our stores. Click here to locate the store nearest you and to receive driving directions.
Intended Users - Use By Children:
Our gift cards and any other products we may have available for sale on the Bobby's Department Stores website are intended to be purchased by adults. We do not knowingly collect personal information from children under 13 years of age. Bobby's Department Stores will promptly delete any information provided by a child.
Your Acceptance of these Terms:
We strive to provide you with the lowest prices possible on shopbobbys.com as well as in our stores. However, sometimes a price online does not match the price in our stores. Shopbobbys.com's prices may be either higher or lower than the brick and mortar store prices. Our local stores do not honor shopbobbys.com pricing.